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Real Estate

Real Estate 2018-04-27T18:22:21+00:00

Closing deals is challenging. Your phone system shouldn’t be.

In real estate staying connected is critical. Coordinating between buyers and sellers, loan officers, inspectors, appraisers and title companies, and more; keeps even the best agents busy. Clarity’s cloud based communication tools can help you manage the madness. Clarity lets you forward your calls to your mobile phone, receive transcripts of your voice mails by text or email, and even record calls so you can reference them later. Plus, all these great features and more are as easy to manage as clicking a few links on a web page.

If you want to get ahead, you have to stay on the move.

For Realtors, mobility matters. You need a communication system than connects with the way you want to work. Clarity’s cloud based communication system is designed to increase your sales and improve your customer experiences wherever you roam.

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Five ways switching to Clarity Voice will
gain you more revenue

  1. Stop missing calls
    Every call you miss could be a missed sale. With Clarity…

    • Unlimited phone lines mean your customers will never hear a busy signal.
    • Know what marketing is making your phone ring and where you’re wasting money.
    • You’ll get calls even if your office internet or power goes out.
    • Missed Call Notification – instantly call back callers who choose not to leave a message.
    • Voicemail to Email or Text Messaging offers either instant message playback or message transcription.
  2. Start selling to a captive audience
    If you’re not using your phone system to sell products and services to everyone who calls, you’re not just missing a sale…you’re missing the boat.

    • In-Ring Messaging lets you play a recorded offer to callers even before you tell them to press 1.
    • On-Hold Messaging ensures you’re using your hold time to upsell customers on active promotions or inform them of your unique benefits.
    • Studies show that 33% of callers hang up when put on hold. Playing a fun or informative sales message while they wait will keep them engaged and prep them to buy.
  3. Improve your customer service
    With Clarity Voice, you’ll get the tools you need to monitor your staff’s interactions with customers and help them do a better job of servicing and selling.

    • Monitoring and training tools – hear firsthand how calls are handled and jump-in to save sales and train new employees with listen-in, whisper, and join functions.
    • Call Recording – selectively record parts of calls or continually record even when calls are transferred to answering services or between mobile devices. Ensure certainty when order mistakes happen.
    • Mobility matters – your agents and support staff can’t be chained to a desk. Quickly transfer callers to mobile phones or use headsets or cordless phones to carry on conversations wherever you roam.
  4. Use a phone designed for businesses like you
    Who better to help you make more sales than a phone company that specializes in supporting independent, local, regional, national real estate agents and agencies? Clarity Voice considers itself an extension of your technical team providing you the best in breed VOIP services designed and dedicated helping businesses like you grow. Our USA based technical support team is ready to help you 24/7

  5. Take advantage of our expertise in your industry
    The best phone setup for a retail store is significantly different than the perfect phone solution for a real estate agency. Our experience serving realtors along with hundreds of franchisors, franchisees, and independent business, has taught us everything we need to know about the best way to configure a phone system to help you make more sales in your specific industry.

We’re not here to sell you, we’re here to help you

We could go on all day, but we’re less interested in selling you on us than we are in helping you make more sales yourself.

Let’s take the next step and have us give you a quote or a free demonstration. There’s no obligation. We won’t pester you to close the deal. We just want the opportunity to show you how we can help you make more money just by upgrading your phone system into a competitive advantage.

Additional Features You’ll Find Interesting

Never a busy signal

Clarity’s Virtual Receptionist, easily create routes to the best agents, add music on hold and set rules for weekdays, weekends, holidays, or even lunchtimes. Agents can individually set their unique schedules using Smart Routing determining when and how they receive calls. Since customer demand is hard to predict, but missing sales opportunities is not an option. Clarity gives you unlimited lines to ensure callers never get a busy signal. While Call queuing ensures all inquiries are answered in the order received or rotate between on-call agents. Improve office efficiency and customize on-hold message based on caller type: new lead, active listing, former client, title company, loan officer or prospective employee etc.

Hard to Beat Call Handling

Never miss a call with missed call notification. You’ll never need to give out your personal phone number again with direct dial numbers. Using Auto Attendants callers instantly hear a voice menu prompting them to identify the reason for their call for faster service. (EG: Please press 1 for current listing information, press 2 for directions to the property, press 3 if you’re a buyer and would like to speak to an agent directly.” ) Customize routing by caller type (such as current movers vs drivers or commonly asked questions). Route calls anytime and anyway you wish whether you’re on the road, at your home office or anywhere in between. Voicemail transcription transcribes your urgent messages and sends it to your email on your smartphone.

Mobility Matters

When you’re company is always on the move, you can’t be chained to a desk. With Clarity Office Anywhere App your staff can simply swap the call! You can easily and seamlessly transfer calls between desk phones and mobile devices and back again. Your caller doesn’t even notice the transition and if you’re using call recording, you’ll capture the whole conversation start to end. Voicemail transcription .

Coaching Tools

The first step to improving your customer relations is understanding where they stand. Monitor calls in real-time with features like: Listen-in, Whisper or Join to deliver immediate coaching during or immediately after calls. Ensure your service is the very best. Quickly step-in, solve issues and train employees to better handle customer inquiries and issues. Use call recording for quality assurance.    Listen to random calls for quality assurance or find a customer’s call if they complain about staff or an incorrect order information.

Missed Call Notification & Text Messaging

Even if a caller does not leave a message, a SMS text message or email notification can be sent to agents with a phone number that they can call back. Actively reaching missed callers increases revenue when agents promptly returns missed calls. Anyone in your office can Text customers updates and appointment reminders using your business number.

Intuitive Analytics

Easy to use, real-time, scheduled and custom reporting. Gain an immediate competitive advantage by increasing lead-to-conversion rates. With our system you will know how well your team is doing – from staffing to answering the phones and managing your marketing budget. Clarity’s dashboard offers insight into answer times, hold times, missed calls, abandoned calls, how many rings before an answer, how many calls go to the answering service etc.

Integration

Real estate agencies love our click to call convenience and screen pops for quickly identifying inbound callers. Need to integrate with your current office systems, like Salesforce or other CRM systems, no problem. We have a number of options to offer you.

Watchdog® Services

Managed network services can provide real time monitoring of your Internet service, calling in tickets to your Internet provider if there is trouble.

Virtual or Onsite Installation available.

Installing your new phone systems yourself is as easy as plugging in a few cords. But if you want more help, we’ll be happy to install it for you.

See comprehensive list of features

Uncommon Solutions business phone systems whitepaper

Check out Clarity’s free Business Communications Guide

Not sure if your marketing is working? Think you’re losing customers on-hold? Download our list of solutions to these and other common problems faced by nearly every organization.

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Seeing is believing

Request a personalized demonstration today

Call to speak with an account manager today 248.952.9490