Beyond the Technology are People



Most Respected, Most Referred

When we started Clarity in 2005, we didn't know we were innovators in cloud-based phone systems. But we did know our business philosophy was vastly different from any other phone company. We figured that if we treated our customers (and employees) like we want to be treated, they would respect us, and refer the best businesses and employees to us. It's a philosophy that's worked well so far, so we keep striving to be the Most Respected, Most Referred Cloud Communications Company in North America.

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You can’t always be right, but you can always do the right thing.

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The BEST, not the BIGGEST

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Help others get what they want, and you’ll get what you want.


Company History

Clarity was founded by small and medium business owners, so we know the challenges
you face and just how important your phone system is to your business. We know how much you
have at stake – that’s why we strive for 100% customer satisfaction, every day.


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Focused on serving small and medium businesses from the start.

Clarity was started back in 2005 when our founder’s frustration with the arrogance and indifference experienced from telephone companies and equipment vendors toward their small and medium businesses reached the boiling point. So in a moment of clarity and inspiration they declared, “let’s start a VoIP company that actually wants to help businesses with their communication needs instead of just selling them something to make a quick buck ”, and Clarity was born. Little did they know, at the time that Clarity would be one of the pioneers of VoIP based Hosted PBX – today known more commonly as Cloud Phone Service, and after some bumps along the way, would emerge as a thought leader in business VoIP. Put another way, we’ve learned from experience and know what works (and what doesn’t).

Today, we own our own technology which is placed throughout North America in carrier class data centers. Our carrier interconnect agreements are expansive and redundant, offering the largest footprint available of any business-class VoIP provider and because it’s important to our customers, our network is managed to put unsurpassed quality and reliability ahead of lowest cost.

Our customers rest easy knowing that the communication lifeblood of their business is being served by experts in cloud phone technology, and not a wire-based phone, cable or PBX company that just joined “the cloud” revolution. It’s also important to note that as a legally registered FCC communications company, you won’t wake up on Monday morning with your VoIP company shutdown by the Feds!

Last but not least, we’re privately held and financially strong. It means our success comes from serving customers over the long-term - not from appeasing Silicon Valley venture capitalists or Wall Street stock brokers.


Culture and Careers

Find out what it’s like to build your future at Clarity.


Make the Mark that Only You Can

A job at Clarity is unlike any other you've had. You'll be challenged. You'll make a difference. And you'll live each day putting your passion to work.

Each of us is dedicated to continuously improve, always serve and constantly innovate. We set expectations and then exceed them.

The Clarity team is bound by a Code of Values™. It's what we believe and it's how we live out our company vision of being the Most Respected, Most Referred Cloud Phone Company in North America.

See what our team is saying about us

Code of Values™

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Our company's culture isn't defined by the ping pong table and cupcakes, it’s made up of our people who believe in a Code of Values™.

Do the right thing
Seek to understand
Be humbly confident
Never satisfied
Serve before gain

Current Positions

Press: In the News

Since 2005, Clarity Voice has been breaking down the communication barriers created by traditional telephone providers. Using state-of-the art telephony and internet technology, their SaaS systems are the fastest growing cloud-based business communication designed to free people to work the way they want in today’s mobile, distributed and always-on work world. Specializing in servicing the unique needs of the Franchise Industry, not only does Clarity supply the phone system to the International Franchise Association, their proprietary FranchisePhones® are relied on to support the fastest growing franchise brands in the business. Their continued success and growth comes from their philosophy of helping businesses succeed through innovative communication solutions, customized systems and providing personalized customer service. Clarity Communication Advisor Inc. dba Clarity Voice is headquartered in Southfield, Michigan and has been recognized as top employer by Inc. 5000 and  Crain’s Communications.