NOW WE’RE TALKING℠
…finally a phone service designed to increase sales & improve customer service
Engaging Client Experiences
Unlimited phone lines mean your callers will never hear a busy signal. You can get calls even if your office internet or power goes out.
Improving Insights
All the tools you need to monitor client interactions including Call Recording. Train new employees with Listen-In and Join functions.
Mobility Matters
Stay connected with Clarity Office Anywhere™ Mobile Apps and quickly coordinate using SMS Texting, Video Chat and MORE!
OUR MAIN FEATURES
Future proof your business with our scalable, stable and secure system
Never a Busy Signal
- Clarity gives you Unlimited Lines to ensure callers never get a busy signal.
- Time-of-day/day-of-week routing & promotional messaging customized by caller type: new, returning, employees etc.
- Increase your average order by 20% by promoting weekly or monthly specials before you even answer the phone.
Quality Conversations
- No longer will customers struggle hearing in noisy environments.
- HD Voice and Acoustic Fencing keeps conversations free from extraneous noises and distractions
- Dramatically improve the most important component of your call voice clarity
Mobility Matters
- Never give out your mobile number. If you’re on the move, route business calls to your cellphone.
- Seamlessly transfer your calls between desk phone and mobile devices and back again. Your caller doesn’t even notice the transition.
Increase Response
- Need point of sale screen pops or custom integration? No problem. We have a number of options to offer you to increase response time.
- Text customers reminders and updates using your business number.
- Increase collaboration with portal chat and text messaging – across multiple locations.
Coaching Tools
- We provide a variety of tools for recording and monitoring conversations between your customers and your employees.
- The first step to improving your customer relations is understanding where they stand.
- Know when service was authorized and when it wasn’t guaranteed.
Intuitive Analytics
- Know how well your team is doing from staffing to answering the phones and managing your marketing budget.
- Easy to use, real-time or scheduled custom reporting. Instant access to call volume, hold times, missed calls, call back stats and more.
- Gain an immediate competitive advantage by increasing lead-to-conversion rates.
WHAT WE DO
Technically certified VoIP professionals and communication consultants
We’re not here to sell you, we’re here to help you
We could go on all day, but we’re less interested in selling you on us than we are in helping you make the most of your customer interactions while reducing operational cost.
Let’s take the next step and have us give you a quote. There’s no obligation. We won’t pester you to close the deal. We just want the opportunity to show you how we can help you by upgrading your phone system.