"Clarity's Communicator offers our organization tremendous flexibility without the capital investment or support headaches of a traditional PBX system. This system just makes sense for growing businesses"
-Gordon Nyquist, President/CEO
Mercury Storage is a Michigan based company dedicated to offering Best-In-Market solutions for enterprise storage, archiving and retrieval. Their goal is to assure electronic assets are "Always Available, and Positively Secure" through custom engineered beginning to end data storage solutions.
When Mercury Storage required a larger office to support their growing customer base, they didn't want the large expense or complicated installation associated with an advanced telephone PBX system. In addition, Mercury Storage needed the flexibility to quickly launch branch offices in Illinois and Florida as their client base extended into additional markets without the expense of additional PBX equipment or the complexity of a virtual private network (VPN).
Clarity's Communicator, a hosted PBX system utilizing business-class VoIP technology eliminated the costs of a traditional in-house PBX system. Conventional cabling and wiring associated with a new office and the subsequent add, move, and changes were replaced with Web-based simplicity where additional extensions can be added easily to the LAN as business volume grows. The flexibility of Clarity's Communicator empowers Mercury Storage to add regional and home-based offices onto their voice network simply by plugging an advanced IP telephone into a broadband internet connection and authorizing the extension in the easy to use Web administrator.
Mercury Storage cut its monthly telecomm charges and saved thousands of dollars in equipment purchases and office wiring by upgrading to a hosted, easy to manage PBX system. Mercury enjoys the advanced features of a modern VoIP PBX like unified messaging, find-me follow-me call routing and Web based administration.